Shipping

Renko London Ltd are committed to provide you with high-quality products. Below you will find information about our shipping conditions.

Shipping

We want you to be delighted every time you shop at www.renkolondon.com.

Please be aware that our delivery costs vary across the Renko London website because we act as intermediary hosts for some of our handpicked designers and artists who will be carefully shipping their items to you from their own studios. This means delivery times will vary too to ensure your orders arrive safely and in excellent condition.

Postage prices are based on shipping a single item. Purchasing multiple items from a seller may result in multiple shipping charges. Again this will vary. Delivery costs and estimated delivery times will be shown when you place your order.

We aim to ship to the UK and Europe and hope to fulfil worldwide orders in the near future. Some of our third-party suppliers have different policies regarding where they will ship but we welcome any applications should you be outside these mailing areas. Please email us and we will do everything possible to meet your needs.

Renko London is committed to do their best to ensure fair shipping prices for the goods we are responsible for mailing and we will be constantly updating our shipping policies to get the best deals possible.

Customs, Duties and Taxes

The customer ordering from Renko London is responsible for assuring the product can be lawfully imported to the destination country and the recipient of the order must comply with all laws and regulations of their country including the cost of any custom taxes and import duties.

Import taxes, customs duties and fees vary greatly and this makes it impossible for Renko London to calculate these charges. We recommend you contact your local customs office. Please note custom issues can delay deliveries.

However, if you refuse to accept the items you have purchased from us we will have to deduct any additional charges we may accrue, including customs and import duties, from any refund.

 

See Returns page for our returns policy.

Please contact us if you have further questions.